To request an RMA please complete the form below.
Once submitted, a member of the returns team will be in touch if there are additional questions or authorisation and shipping instructions. Please do not send any devices before receiving this authorisation.
If your unit is being returned for a battery change, please ensure that you have downloaded your data prior to sending your device as your data will be lost when the battery is removed from the board.
If your unit has a passphrase please make us aware of this before sending the device or include it with the shipment. If a passphrase it not provided, we will blank the device in order to carry out any repair and your calibration will be lost.
Please note that Life Racing Ltd reserve the right to apply a minimum fee to approved RMA's wherein the repair is not covered under warranty.
For enquiries relating to returns, please contact: firstname.lastname@example.org